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Entries from September 2008

Genie Ease-Ticket launched in India with a pilot project in 150 post offices across Karnataka

September 16, 2008 · Leave a Comment

The staid post office in India is going places. ARM I-Solutions Private Limited (ARM), a subsidiary of Hermes i Tickets Private Limited, and India Post, today announced the launch of GENIE EASE-TICKET in Karnataka covering 150 post offices in the state, virtually turning them into multi-purpose ticketing outlets. Genie Ease-Ticket is India’s first new age CRS and first comprehensive end-to-end Travel Distribution Solution. Ease-Ticket facilitates distribution of all types of travel products such as Air, Train, Bus, Car, Hotels, Tour Packages and Movie Tickets from a single platform with a robust transaction and accounting engine in the back end.

Commenting on the launch of the Genie Ease-Ticket service, Dr. Usman Fayaz, Chairman, ARM I Solutions Private Limited , said, “The Travel Industry is set for 20% growth in the next 5 years and more distribution points are required. India Post being one of the most reliable networks in India has now tied up with ARM to install Genie Ease-Ticket at the post offices. Every post office with Genie Ease-Ticket will now enable the public to do their travel ticketing needs. We hope the people of Karnataka will utilize this facility and benefit from it. We believe that this initiative of India Post will give the common man the advantage of the modern day technologies and in the process bring people of India much closer”

ARM and India Post will install Genie Ease-Ticket and roll out the travel ticketing services in about 8000 post offices in the next 12 – 15 months. The future will see Genie Ease-Ticket accept call center and internet based order input and delivery through normal mail and express mail service to all parts of India as a special service. The 150 Post Offices in Karnataka for the pilot project have been picked across all districts for better reach.

In the near future bus bookings and car rentals shall also be distributed through all Post Offices that have GENIE EASE-TICKET terminals. The local post office staffs have been trained to handle the customer requirements pertaining to the sale of these products through GENIE EASE-TICKET. The current mode of payment shall be by cash only.

GENIE EASE-TICKET is a robust, secure and scalable product with a vast availability of travel options for the common suit to suit his budget and time convenience. GENIE EASE-TICKET shall also have a call center support provided by ARM to handle the queries.

About ARMS

ARM I Solutions Private Limited is a subsidiary of HERMES I TICKETS PRIVATE LIMITED is a technology solutions provider addressing the growing needs of the travel, service and hospitality industry. Hermes is India’s first travel solutions company that has integrated and delivered all forms of travel products and services in a single unified services platform. Our approach focuses on combining IT innovation and proven business models to deliver cutting edge technology solutions to the travel industry.

Ease-Ticket is unique because of its superior product offering – easy, safe, secure, fast ticketing for all modes of travel in a single platform with multiple payment settlement options.

About India Post

The Department of Posts comes under the Ministry of Communications and Information Technology , Government of India, functions under the Minister for Communications and Information Technology , and has a Minister of State for Communications to assist the Minister of Communications and Information Technology in the discharge of various functions. The Secretary, Department of Posts, as the Chief Executive of the Department , is also the Director General, India Post , and the Chairman of the Postal Services Board.

For providing postal services, the whole country has been divided into 22 Postal Circles. These Circles manage the day-to-day functioning of the various Head Post Offices, Sub – Post Offices and Branch Post Offices, through their Regional and Divisional level arrangements.

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